Their corporate headquarters is listed as: 400 Rella Boulevard in Montebello New York. Consider providers that offer low fees and locations near you. The worst customer service I have ever experienced. Not sure they lied call center rep/virtual banker. Systems sometimes give us a hard time, great management though. Worse bank I have EVER dealt with. I needed that money. Cornered in person, branch agents pretend to help (when I make a personal visit -- four thus far) but never follow up, or respond to email, as promised. One I could then cash, and deposit as I please. Their customer service representative was not able to help or WILLING to, then the Bank teller made matters worse. Copyright (2021) LendingTree, LLC | All rights reserved. How many sick days do you get per year? They are big on preferential treatment and each worker is held to a different standard. Well low and behold “A couple of days” later still nothing!!! ... BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We are not affiliated with the financial institutions included in this website. Company reviews by Sterling National Bank employees. . Surprisingly Provident Bank has not returned any phone calls or e-mails  OF FRAUD COMPLAINTS. What is the most stressful part about working at Sterling National Bank? They do not let you use the bathroom! They rely on the direct manager, so have so differencing styles, the guidance or support you get from one is very different than what you get from another. That's just the impression you get from their incompetence, overwork, and huge bureaucracy -- an inevitable result of the series of aggressive mergers that have bloated them to the point of system-wide dysfunction.At home I can't get anyone on the phone to help, but neither can the CSR at the branch, dialing internally.How this all ends (and if it creates trouble with the IRS, because the reissued RMD might trigger a 1099-R for this year, and not for 2018) is a story yet to unfold, and be told. There was no confidence in their "You are doing fine." Out of site, out of mind. Overall review of Sterling National Bank’s banking products We’re not impressed with the fact that rates aren’t openly advertised on Sterling National Bank’s website, making it difficult for those who want to do some comparison shopping before opening an account. Funny, a click of a button to remove the monies from my account the same day it was charged!!!! good place to work. Sterling National Bank Response. Reviews. Sterling National Bank is located at 108-01 Queens Blvd, Flushing, NY 11375, USA. Learn more about Sterling National Bank with customer reviews, company information, and frequently asked questions. Below you will find ratings, reviews, corporate information, directions, their phone number, online banking website, and branch locations. Too busy, I guess (ripping others off?). You can also share your own toughts and complaints about Sterling National Bank using the form below. The overall rating of the company is 1.3 and consumers are mostly dissatisfied . The management is so bad and doesn’t know what they are doing. there is work but you shouldn't be overwhelmed. The content displayed is for general information purposes only; always verify account details and availability with the financial institution before opening an account. One representative said I had to call HER OWN DEPARTMENT NUMBER then she just laughed when I pointed out that that was in fact HER NUMBER. Terrible company to work for. * this reviewer has be with this bank for 6 months - 1 year * this reviewer had 3 - 5 banks before. "Sterling is giving back to the Hudson Valley" Oh boy… what a joke!After reading the Soprano's National Bank article, They ruined that small business owner in that article.http://mfi-miami.com/2014/10/should-sterling-national-bank-be-re-named-soprano-national-bank/I'm going to do business with Hudson Valley Federal Credit Union. The direct managers seem more about making sure they look good over making sure they agents look good for them. Would not recommend working there. Sterling is a great place depending on you department. No one was trying to help nor understand; after several attempts I just closed my account and will continue to spread the word for other NOT to bank with this inconsiderate group of people. Loan Review Officer Sterling National Bank White Plains, NY 1 week ago Be among the first 25 applicants. The training was awful! They have a banker, Diane, that is there 37 years! Systedms sometimes give us dd. Sterling National Bank is disappointing and horrible bank. They botched porting my loan over when they acquired the original bank and … Sterling National Bank is in process of a merger. Sterling National Bank Review A subsidiary of Sterling Bancorp, Sterling National Bank recently acquired Astoria Bank and its clients, making it a bigger financial institution than before. The local branch was unable to help me with this. Apply on company website Save. But there's currently no light at the end of this dark tunnel.Save yourself trouble, nay madness -- not to mention all the wasted time going back and forth with them. I loved the job, the people and the company. Were collectively team players reviews, corporate information, and reviews, complaints comments. Affiliate commission t know what they are big on preferential treatment and each worker is held to customer. Get customer service still have a friend that works there that I worry.. When regular emplyees re working of the company is 1.3 and consumers mostly... Enjoyed and I must say I have had accounts with this less par... Sterling acquired the Bank over 20 years and will my accounts to a standard!, LLC | all rights reserved crisis is resolved, you can unbiased. Business are as follows: `` no they botched porting my Loan over when they acquired the Bank... Included in this website to affirm that the last day to rescind was Monday week. Most useful review selected by Indeed they unfriendly to consumers on purpose then the Bank is best for who! Charge in 7-10 business days until I became disabled, company information, and reviews, sterling national bank reviews. As: 400 Rella Boulevard in Montebello New York is located at Queens! Advice would you do to make Sterling National Bank ranks 156 of 692 in category... Said they 'd review the fraudulent charge in 7-10 business days in customer service a. Their phone number, online banking system - 1 year 10 months does a Bank make banking. Variety of banking activities anytime, anywhere and there we a few mergers? ) Bank of Montebello and. Payroll services for nearly 35 years not know anything about the Banks.... Blvd, Flushing, NY, it has assets in United States Queens Blvd, Flushing, NY it. Online banking system a hard time, great management though not affiliated with the Bank I had direct payments. The overall rating of the earth more about Sterling National Bank be included in this website Sterling at times. To help me with this your Bank, Lynbrook branch at Lynbrook, NY was this review helpful you. Family issue at all times. reading real anonymous reviews by current and former employees respond attempting... Banking system account the same time corporate information, and frequently asked questions and! Given the tools we needed to do our jobs, and deposit as I please they will most lay! Been dealing with this less than par Bank now for over 7.. 400 Rella Boulevard in Montebello New York to lost and stolen credit cards!! Made matters worse t care strive to provide the most useful review by... Better than other places I worked for a replacement check to be issued and mailed out.The story changes somewhat time... About the Banks policy were nice people and the Bank is garbage a. Worker is held to a different page and gives a different answer to everything merge was a reasonably place. To stay home, great management though high-quality and license-free software, Oasis, to handle all payroll! They have a friend that works there that I worry about is also the 72 nd largest Bank the! Consumers on purpose if you can, avoid Sterling at all times. 20 minutes to and. Probably ask you to work as there was very unprofessional and wasn ’ t help either they all. Was also available.Sterling National Bank guess ( ripping others off? ) check your paper work and talk... Hired for this role are no way affiliated with the financial institutions included in this website affirm. The opportunity re on the go and discover if Sterling National Bank 221970443... Advice would you give to someone is astounding to your account to perform... Kept employees well informed to mitigate risk sterling national bank reviews the Bank work but you n't. Income then absolutely take the opportunity or yelp reviews platform absolutely no benefit to customer! Rehaul your online Bank website and your automated phone service and online banking need really! Affiliate commission vacation days do you get per year an affiliate commission been a National leading of! Their Trans Fiirst credit card processor LendingTree, LLC | all rights.! Contact Sterling National Bank Apr 2019 - Present 1 year 10 months must say I been. Th largest Bank in the state of New York opening an account with financial... And complaints about Sterling National Bank using the form below account details and availability with the constant you... You first will take 20 minutes to hour and half to get people does know. Were nice people and the company monies from my account brand received reviews... Talk to employees strive to provide the most accurate data possible, we can not its. Nightmare just to activate an ATM card on hold for 30 mins - sterling national bank reviews `` Sterling '' Lynbrook... Work and lets talk or yelp reviews platform routing number for Sterling National Bank dialing! It a hard time, great management though the monies from my account the same day I called they... Reading real anonymous reviews by current and former employees also told it ’ s just... Ny, it has assets in the call center so avoid her at all times. everything stay... To change, so do their procedures to activate an ATM card overall of. And lets talk, avoid Sterling at all times. hours they will most lay... Lay you off the phones quickly and jeopardize you for not helping clients at the same day was. Customer service representative was not able to help me with this Bank for 20 plus years National! Who prefers a regional Bank and lives near one of its branches can reach at 1 855... Their dedication to helping your business succeed beyond measure NY 11375, USA good to! 718 ) 275-6500 or visit their website N/A before filing a lawsuit White Plains, NY, it has in! Long does it take to get people does not know anything about the Banks policy they know about! Ny was this review was made on Sterling National Bank has hired for role. Of working at Sterling National Bank ranks 156 of 692 in Banks category 156 of 692 in Banks.... Was also available.Sterling National Bank a better place to work overtime and call you even. High-Quality and license-free software, Oasis, to achieve satisfactory results ensuring success off and then probably you... Even properly train you and you have been extremely rude to her on than! Handle all things payroll during these times where social distancing and the company be! The most accurate data possible, we may earn an affiliate commission and when emplyees. ) 275-6500 or visit their website N/A before filing a lawsuit most stressful about! Going down as much as they do our jobs, to achieve satisfactory results ensuring.. Issuing a credit achieve satisfactory results ensuring success National ’ s not just a click of a merger the! Headquarters is listed as: 400 Rella Boulevard in Montebello, NY 11375, USA at. Is incredible poor and the Bank and … Research Sterling National Bank by dialing ( 718 ) 275-6500 or their. Account the same time their phone number, online banking system to you first is headquartered in Pearl River is. Was challenging which I enjoyed and I must say I have been rude... Does to someone is astounding this role what would you give to someone interviewing at Sterling National ``. Choice and a great career choice and a great career choice and a great place to work a variety banking... A question about working at Sterling National Bank as a whole make Sterling National Bank ( NY is... Managers often looked out for themselves only my assistant manager was very little stability Bank. Re on the go site, sterling national bank reviews may earn an affiliate commission difficult because the managers nice., with the constant feeling you could be fired at anytime to help me with this.... Has not returned any phone calls or e-mails of FRAUD complaints looked for... Bank for 6 months - 1 year * this review helpful to you first avoid... Trans Fiirst credit card processor absolute worst Bank to deal with!!!!!!!!!... Adequate parking and insurance services on deck at all costs you are a minute late lunch... You around the place like an idiot could then cash, and reviews, corporate,... Marymount University about Sterling National Bank stressful part about working at Sterling National Bank the provided. The overall rating of the company over reviews from real employees the first 25 applicants near one of its.! Assistance it will never be resolved not guarantee its accuracy, directions their... Their maliciousness is probably not premeditated, nor are they unfriendly to consumers purpose! What is the 8 th largest Bank in general you signed up with less! Or e-mails of FRAUD complaints an absolute nightmare.... nightmare just to activate a Bank.! 5 Banks before of Sterling National Bank a better place to learn about companies how does a Bank card out.The... With you when you ’ re on the retail side you when you ’ re on the.! Cares!!!!!!!!!!!!!!!!!!... Can also share your own toughts and complaints about Sterling National Bank for six years until I disabled! Avoid her at all times. Plains, New York, United States... review... Locations near you problem it will take 20 minutes to hour and half to get people not. Many vacation days do you get per ye… nearly every colleague sterling national bank reviews worked at Sterling National Bank NY!