Perhaps the main reason why you are having trouble with some Sky channels and not others would be a faulty LNB. Push into position as far as it will go. Thanks for stopping by, click play for a brief introduction to our company. Haven't checked them all, but some of the channels affected are 101-105 (bbc1 wales hd, bbc2 wales, itv wales hd, s4c hd & ch5 hd… This will involve taking the box apart and is likely to cost more money than would be worth it. "I have used Smart Aerials many times now, I have since recommended to them family members and friends to which they have also done a good job. When installing satellite dishes onto high locations you will often need to get your own contractor to do this for you as Sky themselves often reject these types of installations/ repairs. Press select to confirm. From your Freeview box or digital TV, go to the menu, and look for a "Scan for new channels", "Add channels" or "Automatic tune" and scan for channels. I hoped you liked this blog and it helped you get those missing Sky channels back. Read this for all you need to know, inc filter types/ brands. You may need to give Sky a phone call, however. Back from a fortnight's holiday. You could do this yourself, contact an independent satellite dish installation company, like ourselves or contact Sky direct. To check which channels are available to you at your address just enter your postcode in our Freeview Checker.It will also tell you where your nearest transmitter is. Read this article for all you need to know about different HDMI equipment & how to send full-HD/ 4k/ UHD signals around your house. Your ULTIMATE Guide to free TV in the UKThe "UK's leading" guide to making the most of free TV! Although they do have a special heights team. To fix- You’re going to have to sit it out and wait for the weather to clear up. Trees obviously grow and leaf in the summer so you should avoid them altogether when installing your satellite dish, but as trees will have differing affects on different frequencies and the fact that not all satellite channels come down at the same strength this could cause loss of some Sky services and not others, the same can be said about scaffolds which when erected can block some of the signal but not all of it, effectively reducing your satellite dish size. If it's not set to Sky, try the other inputs until Sky appears. If you are missing Random Channels. Also due to the way that universal LNB’s work there is only one quarter of all of the channels on the cable at any one time, it switches between these four groups by commands given by the Sky box. Anything that cause the main reflector of the satellite dish, this is the main round part to warp will affect the signal gain, rust too can have a similar effect. Faulty cables can do all sorts of things with satellite signals. It could be as simply as your Sky viewing card is not inserted correctly. Press SOURCE, INPUT or on your TV remote (or Sky remote if it's set up to control your TV) to check your input. If the light doesn't turn green, here's something you can do to troubleshoot the issue. Click below to see all of our DIY guides. If you notice others things too like the Sky box being very slow to operate and frequently “crashing”. Again as the signals come down at varying strength the rain could cause the signal to be receiving weaker at the satellite dish from the satellites in space. The banner will change to Housekeeping please wait. BBC2 gone, all HD channels gone, poor signal on the rest of them. To fix – A new satellite dish will need to be installed, you may be able to re-use your existing LNB to save a few pounds. So the channels are that closest to the top of the satellite IF band at around 2150Mhz will be lost quicker than those at the bottom at around 850Mhz. Thanks for the reply, I am using a CCCam account so I don't have my own card, have you got any idea why I am not picking these channels up or how I can get them to work? If this does not work, most likely there is a problem with the alignment of the Sky satellite dish installed in your home. To fix – You have a few options here, you could try yourself or to get someone to fix the box for you. I am in a apartment block but we have 2 feeds which work fine for most stuff (recording etc). Plus, I do not have to individually answer the same question over and over again. You could have a nearby obstruction like a tree or scaffold blocking your satellite signal. This can take a few minutes to complete. Select Reset, then Reset settings and select Confirm. @Jhall_Images @FreeviewAdvice Having some issues with Freeview in leeds - LS14, lost quite a few channels, very poor signal one the ones still working. The best solution would be to just install a new Sky box. If you have followed the retune process and it still hasn't resolved … You will need to have ready some information from your viewing card and Sky box including the viewing card number, version Number & the serial which can all be found by accessing the ‘System Details’ page. This is known in the trade as “rain fade”. I'm new to the forum but have already got a lot out of reading what is here. All of the channels have good signal strength on Input 1 but not so great on Input 2. Ensure that the lights on your box has completely disappeared this is s signal the box has no power. This cable costs a bit more but is well worth it. There are all sorts of things that can cause a cable to become faulty like age, condition and whether it’s damaged and weathering/ water ingress. If you notice others things too like the Sky box being very slow to operate and frequently “crashing”. When installing a satellite line amplifier this should be around halfway down the cable length. Press Services on your Sky remote, then press 0, 0, 1 then select to access the hidden installer menu and highlight LNB setup. Note: To aid the Sky Q box in running smoothly, it helps if all Q boxes are in Eco-mode. Credit: NomadSoul1 – “There is an issue with your Sky+HD box so recording and playback are unavailable” Sky Q box not recording scheduled programs. Sky box not working? All of the following suggestions and solutions could be to do with your satellite dish itself, the LNB or connecting cables which could cause your Sky box to lose some channels. You can get a problem with your LNB where you lose approximately 1 quarter of the channels or one half of the channels. Be careful not to push too hard as this could damage the viewing card itself or the card reader on the Sky box. Digital-box maintenance tip: Sometimes inadequate ventilation can lead to overheating and technical faults in the Sky digital box. When installing dishes onto chimneys it’s recommended that you do not drill into the stack as this can damage the structure but instead secure it with a lashing kit or chimney ratchet strap. There are some simple steps you can take to get your box back up and running. You do not need a phone line or broadband connection for it to work but if you do connect it to either then Sky can ping the box to check that it is at the same location as your main box (same phone number or IP address). This can be done over a “Call Back”facility on the Sky box itself but this easiest way would be to contact Sky over the telephone as they can talk you through the process. Reboot your Sky box. To could go one step further and have a larger satellite dish installed which will pick up more signal but this is usually over-kill. If you're suffering with TV interference & need a TV aerial/ sat filter. You can get all sorts of problems, like intermittent problems and some channels working fine and others not. If you’re doing this yourself second hand Sky boxes can be purchased on the internet for next to nothing these days. There could be a few things that can be going wrong here. Sky Multiroom (or Multiscreen) allows you to watch and record the Sky channels in your subscription on another Sky+HD box at the same property. It can be done however with a compass, inclometer a bit of knowledge and lots of patience if you didn’t want to pay for a company to do this for you. The number of Freeview channels available at your address depends on the transmitter you receive your signal from. Your Free Guide is on it's way, please check your e-mail now! To fix- There is a couple of things that can be done to overcome signal loss owing to cable resistance. Ensure that you do not put anything on top of the digital box. If you're having a re-wire or moving house & want to know what TV/ Aerial/ Telecoms wiring to install. If you’d like to join in, please sign in or register. Do not go to Maplins to buy a lnb for a Sky dish. I discuss all the common problems which could lead to have problems with some Sky channels and not others. Select Full System Reset and you'll see a confirmation banner. To fix- You will need to give Sky a call and discuss your subscription. All Sky’s relevant phone numbers can be found within your Sky settings menu. It could just be the weather! It’s the satellite dish alignment that is most difficult, so you may need to contact a Sky installer to do this for you. To fix- A new LNB will need to be installed onto your satellite dish. For more in depth explanations to the sections here I recommend checking our previous blog, “Why Is My Satellite Dish Not Working?”. Alternatively, you could install a satellite line amplifier of two (for PVR’s like Sky+ boxes) onto the coaxial cable which will amplify the signal allowing for a longer cable run. Please do not call our telephone lines or e-mail as we do not have the facility to answer all the general enquiries that we receive. I still have sky sports HD. I tried swapping the feeds earlier today, but weirdly the input 1 always shows strong signal and quality and the input 2 shows little/nothing. Hello, I upgraded my Sky+ to Sky Q last night online, although it won't be installed until the end of June. Sky HD box - some channels giving no signal message. 3) Press [Arrow Down] to the Channel … If everything is fine their end they’re likely to talk you few things like checking the viewing card is inserted or inserted properly. Doing so please follow the steps for “ if you notice others things like., you could try yourself or to get it working again is to dis-connect the Sky box you will to! Is the most common but obviously you need to inform Sky that you’re doing so and the free services BBC... 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