Your 10-digit activation code is emailed to you, usually when it's your first time logging in, or when you've requested a reset. Only individuals who have authorised access to NatWest Bankline should proceed beyond this point. I'm being asked to scan a QR code to log in, but I don't have a QR card reader. How do I reset my Bankline log in password? If you've ordered an activation code using the 'request an activation code' link it'll take up to 30 minutes to arrive. Bankline 2014 Screen 7 – You will be given a tracker ID. Bankline Mobile is a secure mobile app from NatWest that complements our Bankline service, letting you make payments on the go and stay on top of your finances. ), Enter and confirm a new PIN and password, then select 'Confirm'. Activation codes expire after 21 days. When you have this you'll need to enter you Customer ID and User ID and then enter your activation code. If you don't have your debit card details, just leave this blank and tap 'Next' We’ll then show you your unique customer number.It's used for logging into Online Banking, registering for the app and for ID when you call us Please make sure we have your up to date email address in Bankline. We'll send you your code by text message if you have a UK mobile number, or by post. It's used to generate or reset your security number and password for your online access. That's it. 1. login screen? If you still haven't received it or need a new one, you'll need to speak to your Bankline administrator. Once we've sent an activation code to a user, their user status will change to 'activation code issued'. When you have sent the forms off you will receive an email from Bankline once it is set-up. * Enter the first five digits in the first box and the last five digits in the second. I'm being asked to scan a QR code to log in, but I don't have a QR card How do I change a user's address in Bankline? Firstly, please check that you've entered your email address correctly and try again. Your 10-digit activation code is emailed to you, usually when it's your first time logging in, or when you've requested a reset. How do I review changes made by another administrator. Search area. Available on selected iOS and Android devices. If the activation code was ordered more than 21 days ago it will have expired. If you can't see it, or it's not working as a link, you'll need to ask your Bankline administrator to reset your PIN and password for you. If your activation code has expired, your Bankline administrator will need to order you a new one. If we already hold your details on file, you should receive your activation code by text within 48 hours Your administrator can either order you a new activation code … After receiving an activation code, please follow the steps below: Remember, your activation code shouldn't be disclosed to anybody else, including anyone who telephones and claims to be from the bank. Cora our digital assistant will help with your question and connect you to the right team. If you're logging in to Bankline for the first time. * Support. Handy tips. NatWest has you covered. How do I log in to Bankline for the first time? Only individuals who have a NatWest account and authorised access to Online Banking should proceed beyond this point. Once you have your activation code, follow these steps to log in: Go to the log in page and enter your Customer ID and User ID, then press 'Continue' Enter the first five digits of your activation code into the first of the two boxes and the last five digits into the second box You may be prompted to scan a QR code using your Smartcard reader. A card reader is a security device needed by all customers looking to get the most out of Online Banking. This code will expire after 21 days. Get the app. Welcome to NatWest. You'll need an Online Banking activation code when you register or re-register for Online Banking. Online Banking available to customers aged 11+ with a NatWest account. Malwarebytes Premium is available for; Windows - Windows 10 (32/64-bit), Windows 8.1 (32/64-bit), Windows 8 (32/64-bit), Windows 7 (32/64-bit) Mac - MacOS 10.10 (or higher) iPhone, iPad and iPod - iOS 11 (or higher) Android - Android 4.4 (or higher) Chrome OS - Malwarebytes for Chromebook is only available for Chromebooks that can install apps from the Google Play Store. This is the code we sent you by post or text message. Your activation code. *If you're not prompted to enter your activation code here, you may have entered your Customer and User ID incorrectly, or you may not have logged in to Bankline using the link in step 1. Why can't I see the 'request an activation code' link on the Bankline Visit today to see how we can serve you. If you still haven't received it or need a new one, you'll need to speak to your Bankline administrator. If you need to update your email address and you're the only administrator on your profile, you'll need to speak to our webchat team. Please make sure we have your up to date email address in Bankline. The 'request an activation code' only appears on the second login screen, after you've already entered your Customer ID and User ID. We send all activation codes by email. You will then be sent an activation code, PIN, Card and Smartcard reader in the post. Go to 'Register for Online Banking' and start by letting us know if you are a Personal, Business or Credit card customer. Once we've sent an activation code to a user, their user status will change to 'activation code issued'. If prompted to do this, follow the onscreen instructions. Go to www.natwest.com/bankline and click the 'Log in' button Enter your Customer ID and User ID and press 'Continue' You'll now be prompted to enter your 10-digit activation code. If in doubt, call the Bankline helpdesk. Click 'Chat now' and type 'speak to adviser'. We send all activation codes by email. If your code has expired, your user status will be 'Activation code locked'. If your activation code isn't working or you aren't being asked for it, it may be because your Customer ID and/or User ID haven't been entered correctly. What should I do? Enter your personal and account details. Your card information is secure because it isn’t stored on your device or shared when you pay. Enter your Customer ID and User ID and press 'Continue', You'll now be prompted to enter your 10-digit activation code. Please make sure we have your up to date email address in Bankline. If you can't see the email, don't forget to check your junk folder just in case. Whether you’re banking online or using our Mobile Banking app, rest assured you are protected by our Secure Banking Promise. What should I do? If you're trying to request an activation code and the page won't accept your email address, this is because the email address you're providing doesn't match the one we have stored in Bankline. Get in touch The quickest way to get in touch with us is via webchat. Did this article answer your question? How do I reset my Bankline log in password? If it's expired your administrator will need to order you a new one. Natwest Business Banking – Find all you need to know about business and start up accounts, cards, loans and more with Natwest. What is a Customer ID? * Enter the first five digits in the first box and the last five digits in the second. You'll need an Online Banking activation code when you register, re-register or open an account with us. Your smartcard and card reader – due to arrive by post within five working days. reader. You may also be asked to scan a QR code with your Smartcard reader. How do I use my activation code to log in? The password needs to be between 6 and … Enter your activation code. Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. Your administrator can either order you a new activation … Just be sure to remember your PIN and password, but don't write them down or share them with anyone. If it's not there, you'll need to speak to your Bankline administrator to request a new one. Activation codes expire after 21 days. It works with your Online Banking service to provide an extra layer of protection against online fraud. Remember, your activation code shouldn't be disclosed to anybody else, including anyone who telephones and claims to be from the bank. If your code has expired, your user status will be 'Activation code locked'. If you can't find this in your inbox, it's worth checking your junk folder. Where can I find a guide on how to use my smartcard QR reader. For the security of customers, any unauthorised attempt to access customer bank information will be monitored and may be subject to legal action. When looking for the most convenient ways to do your business banking. If you can't see the email, don't forget to check your junk folder just in case. To use this you'll need to enter your registered Bankline email address and we'll then send you an activation code within 30 minutes. Create a 4 digit PIN, and a password. Enjoy all the benefits of your NatWest debit card with Apple Pay on iPhone, Apple Watch, iPad, and Mac. If you are an Online Banking customer (Personal, Premier or Business), and have not yet enabled your card-reader or you need to re-enable your card-reader, you can do this online in a few simple steps. We'll send your activation code by text message if you have a valid mobile number, or by post if … Using Apple Pay is simple, and it works with the devices you use every day. Activation code: XXXXX-XXXXX . What do the different user statuses mean? Learn how to use NatWest Online Banking, from enabling your card reader to making or managing payments. How can we help you today? What is a card reader? Back . Learn more about NatWest Online Banking today. (You can find support on scanning QR codes in our guide. If you still haven't received it or need a new one, you'll need to speak to your Bankline administrator. They'll be able to update your email address to match the one you provide, and you'll then be able to request an activation code. This allows you to request an activation code online to reset your Bankline PIN and password. Go to www.natwest.com/bankline and click the 'Log in' button Enter your Customer ID and User ID and press 'Continue' You'll now be prompted to enter your 10-digit activation code. Now that you have received all of the items on the ‘Getting Started Checklist’ you will need to activate your Bankline Smartcard. Bankline security advice We will never ask for PINs, passwords or smartcard security codes over the phone. If you can't see the email, don't forget to check your junk folder just in case. 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