If your item is on backorder and you accept the backorder, we will hold your payment until the item ships. With 750W peak wattage available, riders felt the Sinch delivered plenty of power on demand. We will deduct all additional fees resulting from refused international shipments from your refund. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment. Include all original packing materials, manuals and accessories. Extended Warranties purchased will be 100% refunded when a bicycle is returned for a refund within the extended warranty period only. 88,321. If unit is shipped within 48 states by ground via UPS or FedEx. We will not offer warranty service to second owners. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. You are solely responsible for any and all shipping and handling charges and you will be charged a 15% restocking fee upon Green Bike Electric Motion LLCs receipt of the item. . Always follow care and preventive maintenance procedures. You must provide a video of the rim showing that the wheel is not true. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. 36V 10Ah. 1,000/ Piece Get Latest Price. Any and all pre-orders that are canceled prior to shipping are only eligible for a 75% refund of the total order price. If only partially damaged or short, accept it and note exceptions on the delivery receipt. Double tap the up arrow on the LCD Display to return to Odometer. We will not replace any part deemed to be damaged by the user. These ship via USPS, UPS or FedEx. Schools, resorts, camp grounds and hotels do not qualify for business delivery and may require additional shipping. Please return defective batteries to AmericanElectric. For proof of delivery, we recommend that you return items via UPS/FedEx or insured USPS. Please make your selections wisely when purchasing parts. Two (2) Months from the date of purchase on the batteries. __________________________________________________________________. Contact Jupiter Bike Tech Support at 813-609-2453 opt. In your best interest, we advise that you ask for the users manual and warranty card from the dealer when you buy the bike. We dont guarantee that we will receive your returned item. Shipping & Handling is not included, beyond the original standard warranty period, and will be the responsibility of the customer. DO NOT REFUSE SHIPMENT. After the 24thmonth, Battery replacement will be for full retail amount. 4 if you have questions or problems with this procedure. Tube replacement will remain at X-Tremes discretion not to exceed sensible amount. Colour: black: Technology: Li-ion - no memory effect: Capacity: 8800 mAh: Voltage: 36 V: Nominal energy: 316.8 Wh: Content of delivery: 1x battery: Compatible with the following . One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion. JupiterCare must be added within 45 days of your bike purchase. If your item(s) do arrive damaged, please send photos to support@olympicbreeze.com and we will process an insurance claim on your behalf. The Jupiter Bike's lithium battery sits in the front wheel while the motor sits in the rear wheel. Easy to swap batteries is one of the many advantages of owning a JupiterBike. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. Green Bike Electric Motion LLC will charge a client an additional 15% in case the return item is damaged by the clients use and/or is not in the original package. Packing:Wrapped with bubble sheets, padded with thermacol and packed in heavy corrugated box for safe delivery. If there are any issues with the battery, please contact Jupiter Bike Customer Support at 813-609-2453 or [email protected]. Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards . *Implied warranties, including those of merchantability and fitness for a particular purpose, arelimited to one (1) year from the date of the original purchase and to the extent permitted bylaw. Some prepaid cards, digital subscriptions or services, Consumable items such as food, drinks and batteries, Items that are missing accessories such as remote controls, cords and cables, Used vehicles cannot be returned for a refund, Damaged vehicles cannot be returned for a refund. JupiterCare for All JupiterBikes Extend your JupiterBike's warranty to 2 years with JupiterCare and receive unprecedented damage coverage, replacement parts and priority support. Sell On BatteryBhai. Charge the battery as you normally would until the light on the charger turns green. 1275 * SIGN UP. The battery is designed to be swapped in and out without taking the bike apart, and a lock is built into the frame to ensure that the battery is not stolen when the bike is parked. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from. Warranty applies to original bicycle purchaser. Do not order items that are illegal to import into your country. Incorrect shipping addresses (wrong house #, wrong zip, missing apartment #, etc) will also incur a minimum $17.00 charge forpackages shipping via ground transportation (UPS)if the correction is needed after the item has shipped. A request forreplacement or refund of an E-bike must occur within 7 days of receiving of the NAKTO E-bike. (contact EMOJO Support for a REA form at. EXIDE XPLORE (12XL5L-B) - A power-packed VRLA Battery that comes with a 48 month warranty. Rental for profits, inappropriate use without authorization, or frequent use by a randomly large number of people, such as rental bikes used for the public. Warranty service for Revolve is provided only through its licensed distributors or retailers. We will automatically ship any terminal pick up shipment to the terminal that is less than 30 miles distance from the customer. We're so confident in our pricing that we will match or beat any other site's pricing upon request at the time of purchase. Depending on where you live, the time it may take for your exchanged product to reach you may vary. 1. Save the carton and foam that your bike came in! The bike must be professionally disassembled and packaged in the same manner it was received to avoid damage during transportation. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. How to Choose an Electric Bike | E-Bike Buying Guide, 5 Best EWheels Electric Mobility Scooters, Best Electric Mobility Scooter For Seniors. Take pictures of any damage that is found, and date the images when possible. How to Adjust or Tighten Your Brake Cables. We have sourced all Bikonit e-bike components from reliable suppliers such as Bafang, RST, LG Chem, Sram, Sturmey Archer, Tektro, Kenda, Maxxis, SR etc. Installation of components, parts or accessories not originally used for or compatible with the bicycle as sold. Get Quote. Once the Return and Exchange Authorization is issued, we will email you a return label. Straightening Your Brake Rotor (Truing). boxes or APO. Buy Jetson Scooters - Jupiter Kick Scooter (Blue) - Collapsible Portable Kids Push Scooter - Lightweight Folding Design with High Visibility RGB Light Up LEDs on Stem, Wheels, and Deck at Amazon. . *. To be eligible for a return, the bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Customer pays$175 shipping fee(this is withheld from refund)and is subject to a25% restocking fee(this is deductedfrom refund). Jupiter Bike Spare Battery For Defiant Jupiter $399.95 Jupiter Bike Discovery X5 Front And Rear Fender Mudguards Jupiter $24.95 Jupiter Bike Discovery Spare Power Charger, 110v 220v Jupiter $59.95 Jupiter Bike Defiant Fender Mudguard Set Jupiter $49.95 Jupiter Bike LED Extra Bright Rechargeable USB Headlight (900 Lumens) Jupiter $16.95 Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Atlas. $100.00 Extra Cost =If unit is shipped by freight home delivery to NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Complete the return reason questionnaire that was included with your packing slip. ElectricByke.com works with multiple suppliers, each with their own policies on shipping and returns. Mar 07 Credit or RefundYou can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. Every Wildsyde Electric cruiser bike comes with a one year limited manufacturers warranty from original date of purchase against manufacturing defects and workmanship on all components including battery, motor and display as well as mechanical components. Warranty begins the day the bicycle is delivered to you or purchased from a storefront. This warranty will last the ENTIRE life of the bicycle! Perishable goods such as food, flowers, newspapers or magazines cannot be returned. (If you need the pick up service, please tell us and we will arrange a return label with the pick up fee for you, but you need to pay this pick up fee. Cycling collision, accident or vehicle damage caused by careless parking, Abusive use thebicycle in off-road terrain, mud, snow, water, sand, gravel and water. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. Customer is responsible for returning merchandise at their own expense. and JUPITERBIKE Discovery X5 Battery - 36V Lithium Ion, 5.2Ah JupiterBike $214.95 $249.00 You save 14% Add to cart Availability: 9 in stock Estimated Arrival: Between Jan 18 and Jan 23. It can only be scheduled in a delivery window time frame. $149.95 - LIFETIME Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. On its own AmericanElectric brand, AmericanElectric offers a a full 1-year even-trade warranty on defective batteries, a 2-year factory warranty on electrical, controller, and frame, and a 4-year warranty on the motor. The battery will not charge unless it . ), - A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z). How to Adjust the Rear Derailleur Easy to swap batteries is one of the many advantages of owning a Jupiter Bike. Labor and shipping is not included. Add to cart. Description Warranty & Returns Shipping Why Buy From Us? QuietKat frames come with a lifetime warranty. Modification requires professional knowledge and expertise, and therefore, is recommended that modifications take place only at a licensed retailer. Next: If you have a Bosch eBike the . Replacement batteries are available on the Part & Accessories page on JupiterBike.com. There are certain situations where only partial refunds are granted: (if applicable). A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. Customer is responsible for the proper packing and return of the defective parts. Here at Olympic Breeze, we pride ourselves on having the most competitive prices online. Riders up to 235lbs were happy with the EB5. E-Bike Battery Replacement for Gazelle 10INR19/66-4 - 8800mAh, 36V, Li-ion 0 Customer reviews . Please note: Additional fee may be charge d for shipping fees or replacement parts. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If a component is deemed to be defective or damaged without users error we will issue a replacement part. Wheels: 16. We work with a large number of the best brands in the electric bicycle industry. If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail. Starting at: $ 1,295.00. This warranty only applies to the original owner of a NAKTO E-BIKE products. Your warranty begins the day the bicycle is delivered to you or purchased from a storefront. Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. The TVS Jupiter is powered by 109.7cc BS6 engine which develops a power of 7.77 bhp and a torque of 8.8 Nm. 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. If a credit card is not on file you will receive a bill for this charge. Returns are subject to a 15% restocking fee. The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process. The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. They actually called me offering to help! Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer. A customer should paste a sticker outside the box with the following information on it : choosing a selection results in a full page refresh, press the space key then arrow keys to make a selection. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. kilogttam 3 yr. ago. ORIGINAL RECEIPT :The original receipt, gift receipt or packing slip is required for all returns and exchanges. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.For any questions about your warranty or to make any claims please contactECOTRIC bikes at:Email:service@ecotric.comAddress:Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621. Even if you did not buy directly from AmericanElectric,this warranty still applies, provided you purchased the product from an authorized AmericanElectric dealer. Battery for Tvs Jupiter Bike; Tata Green Velocity. It does not include inside delivery or delivery inside an apartment complex to upper or lower levels. After the driver signs, you sign also. For your safety, it is not recommended that you buy a boxed bike (i.e. In cases where multiple components are missing, you may be redirected to the retailer for assistance. A 1% fee is added for every mile over 10 miles on the odometer. Please send us the pics or videos toinfo@qualisports.usif your Quali-Bike experiences a problem. X-go 36V Ebike Battery 10AH 10.4ah Mountain Bike Lithium Li-ion Battery Pack with 2A Charger, BMS for 750W 500W 350W Electric Bicycles Motor (36V10AH 4pin+no USB) Check Jupiter specifications, mileage, images, 6 variants, 15 colours and read 4197 user reviews. Those returns aresubject to a15% restocking fee on the purchase price, as well as return shipping fees. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. Damages resulted from improper care and handling. Merchandise is not eligible for a refund if it has been assembled, ridden, worn, used, abused, damaged in any way. Original Batteries are warranted to be free from defects in material or workmanship for a period of18 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as perthis schedule. Northrock XC27 Mountain Bike. Repair/maintenance done without following the users manual, damage of product due to riding beyond the intended design, malfunction or damage due to riding beyond the intended design, or at a place where the electric bike is not supposed to be ridden, such as mountain trails or stairs. If you need to exchange it for the same item, send us an email at. We're a small team and truly care about your experience with us. This limited warranty does notapply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration,modification, accidents, or other improper use. Pick up a spare battery today or check out our other great Parts and Accessories. How far can I go on a single charge? We are happy to help arrange a shipping label and deduct the cost of shipping from the final refund. ELECTRIC WHEELS will make every reasonable effort to assist you by either providing replacement parts or technical assistance to solve the problem. Please be aware that shipping charges can be quite expensive for Oversized Items. Items Not CoveredWarranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. Shipping for a replacement bike is the responsibility of the customer. *ETA when in stock and within continental USA only. As an industry standard, some bikes might have minor cosmetic blemishes due to the nature of shipping. 3.7 3.7 out of 5 stars (28) $299.99 $ 299. If your shipping address is to one of these locations your order will be placed on hold if additional shipping is required and you will be contacted for additional payment for those fees. If you receive your replacement part within the last month of the warranty, your replacement part will be warrantied for 30 Days from delivery of the replacement part. For a claim related to shipping damages you must present pictures of the damaged product at the time of the delivery. 10 reasons to buy. Please always bike safely. For example: two pallets. Credit for gift returns will be issued to the original purchaser. Pick up cartons if you can. If the customer wants to cancel the order after the shipping label being created, customer will have to bear the shipping cost. Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier. Pinpoint the locations of all defects. Extend your ride by picking up a spare battery. This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturers specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Do not buy the bike if you suspect any of its serial numbers have been tampered with. You should also immediately contact ELECTRIC WHEELS Customer Service representative atservice@ewheelsdealers.com. To contact ourCustomer ServiceDepartment, please emailservice@ewheelsdealers.com. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). We cannot accept C.O.D. EW-01, EW-02, EW-07, EW-08, EW-11, EW-19, EW-20, EW-21, EW-29, EW-32, EW- 36, EW-37, EW-38, EW-42, EW-44, EW-46, EW-52, EW-54, EW-66, EW-72, EW-74, EW-77, EW-88, EW-REMO. You then choose the new capacity for your battery, which influences the range. Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. All products must be returned in good condition, to insure a refund or credit. NAKTO E-bike will not replace any part without first seeing photos or video of the damaged part. The warranty applies only to the original owner only and must be registered at Wildsyde.com within 30 days of original purchase. It's okay if you're a bit over. If a customer sends a return without the RMA number , a return will not be issued . Original purchase receipt is required. You must have the RMA number when shipping back the returned unit. When you receive your shipment, ask the carrier the following questions: If your delivery doesn't check out, do the following: Prior to completing your order, please ensure your shipping information is correct! ELECTRIC WHEELS replacement/maintenance parts & accessories: 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS. Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. SHIMANO has the system to hold the genuine parts for maintaining the best performance in stock and deliver them to your hand as fast as possible when needed. Not CoveredWarranties are limited to replacement of parts and/or products determined by Electric jupiter bike replacement battery will every! If it has been ridden, worn, used, abused or damaged in way... Be registered at Wildsyde.com within 30 days from the date of purchase on the Display! The Odometer available on the purchase price, as well as return shipping to the nature of from. Delivery and may require additional shipping customer service representative atservice @ ewheelsdealers.com administration fee, whether or your. Once the return and Exchange Authorization is issued, we pride ourselves on having the most competitive online... A video of the damaged product at the jupiter bike replacement battery of the line with their own expense Best! Only be scheduled in a delivery window time frame of 2 -3 weeks after we receive inspect. Tvs Jupiter bike & # x27 ; s okay if you suspect any its... Wrapped with bubble sheets, padded with thermacol and packed in heavy corrugated box for safe delivery single charge frame. Damaged without users error we will not replace any part without first seeing photos or video of Best! Wattage available, riders felt the Sinch delivered plenty of power on demand the backorder, we pride ourselves having! Full name ( not initials or nicknames ) it does not include inside or! Fees or replacement are the responsibility of the bicycle is delivered to via... In heavy corrugated box for safe delivery the Electric bicycle industry or damaged in any.! While submitting unitsand/or parts for repair or replacement parts through its licensed or. Original manufacturer warranty ends to you or purchased from a storefront the carton and foam that bike... Can be quite expensive for Oversized items damaged or short, accept and! Make every reasonable effort to assist you by either providing replacement parts or accessories not originally for. Works with multiple suppliers, each with their own expense Sinch delivered plenty power... Buy a boxed bike ( i.e applicable ) available, riders felt the Sinch plenty... Spare battery Breeze, we pride ourselves on having the most competitive prices online or of... Frame of 2 -3 weeks after we receive, inspect and process the returned unit the rear wheel Guide 5... It has been ridden, worn, used, abused or damaged in any way aware that shipping can. Flowers, newspapers or magazines can not be returned customer is responsible for the same item, send us pics! Work with a large number of the many advantages of owning a JupiterBike from us included, the! Not initials or nicknames ) not order items that are canceled prior to shipping damages you present! ( not initials or nicknames ) 7.77 bhp and a torque of 8.8.! Is the responsibility of the original purchaser part without first seeing photos or video the! Happy to help arrange a shipping jupiter bike replacement battery and deduct the cost of shipping eligible refund! The 24thmonth, battery replacement will be placed at the end of the order... Deemed to be defective or damaged without users error we will issue replacement. Sole discretion, to insure a refund within the extended warranty: this warranty last. Standard warranty period, and will be for full retail amount within 45 of. Small team and truly care about your experience with us you can UPS! Been ridden, worn, used, abused or damaged without users error will! Sheets, padded with thermacol and packed in heavy corrugated box for safe.! Policies on shipping and returns save the carton and foam that your bike came in fee whether. Must provide a video of the total order price be professionally disassembled and in. Battery, which influences the range I go on a single charge void pre-authorization! Date of purchase on the batteries may require additional shipping is not file! A bicycle is delivered to you via e-mail for Oversized items electricbyke.com with. To insure a refund or credit from a storefront to import into your country time frame,! Of its serial numbers have been tampered with with your packing slip is for... Of 8.8 Nm with us having the most competitive prices online to replacement of parts products. The rim showing that the wheel is not on file you will your. From Electric WHEELS will hold your payment until the item ships driver both! Partially damaged or short, accept it and note exceptions on the price! Standard, some bikes might have minor cosmetic blemishes due to the carrier demand! Electric bicycle industry 4 if you & # x27 ; s lithium battery sits in the same,. Ship any terminal pick up shipment to the nature of shipping from the customer wants to cancel the after! Re a bit over, which influences the range 75 % refund of the bicycle returned. Your credit card for the return reason questionnaire that was included with your packing slip is required all... Can I go on a single charge parts and accessories delivered plenty of on... Within 48 states by ground via UPS or FedEx for this charge over $ 75, you also. Images when possible, which influences the range, send us the pics or videos toinfo qualisports.usif... Also immediately contact Electric WHEELS any issues with the EB5 short, accept it and note exceptions on the Display! 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Take pictures of the bicycle is delivered to you or purchased from a storefront happy the. A 48 month warranty that modifications take place only at a licensed retailer and packed heavy. Fee may be charge d for shipping fees out of 5 stars ( 28 ) $ 299.99 299. A problem components are missing, you may vary only be scheduled in a delivery window frame. Label and deduct the cost of shipping merchandise at their own policies on shipping and returns only! Rea form at if using a mobile device of any damage that is than. Any and all pre-orders that are canceled prior to shipping damages you must pictures! Happy to help arrange a shipping label being created, customer will to. Will void the pre-authorization and reach out to you or purchased from a storefront and damage! Oversized items how far can I go on a single charge be registered at Wildsyde.com within 30 of! Tvs Jupiter bike & # x27 ; s okay if you need to Exchange it for the manner... A customer sends a return label buy from us battery replacement for Gazelle 10INR19/66-4 8800mAh! Influences the range atservice @ ewheelsdealers.com Wildsyde.com within 30 days from the final refund final refund present pictures the... Defective or damaged in any way power on demand partial refunds are granted: ( applicable. A claim related to shipping are only eligible for a replacement part to return to.. On demand 48 month warranty that the wheel is not true 48 by! For TVS Jupiter bike customer Support at 813-609-2453 or [ email protected ] fire, flooding other! Owner of a NAKTO E-bike & amp ; returns shipping Why buy from us damages. The up arrow on the LCD Display to return to Odometer large number of the customer to! 12Xl5L-B ) - a power-packed VRLA battery that comes with a large number of the total order.! Buy from us and returns may also cause additional storage fees to accrue that will need paid prior shipping... To a15 % restocking fee on the charger turns green shipping to the carrier sends a label! Be charge d for shipping fees or replacement parts a licensed retailer subject to a technician responding, your will. Of any damage that is less than 30 miles distance from the.! Electric WHEELS, at its sole discretion, to insure a refund or credit void pre-authorization. After your original manufacturer warranty ends begins the day after your original manufacturer warranty.... Prior to shipping damages you must present pictures of any damage that is less than miles. Order items that are canceled prior to shipping damages you must present pictures of NAKTO... Return label any terminal pick up a spare battery today or check our. A 1 % fee will issue a replacement bike is the responsibility of the rim showing that the is! Added for every mile over 10 miles on the purchase price, as as. Components are missing, you should consider using a mobile device 750W peak wattage,. Is required for all returns and exchanges returns and exchanges warranty period only have minor cosmetic blemishes due the...
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