White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For use of TicketsCandys services,your customers are charged a low fee of 0.9% at checkout which is automatically included in the price of their ticket. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. The shipping involves only if the tickets are hard copies. digital marketing In a word, yes. It was a waiting game until March 30. Where is the best place to sell concert tickets? If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. Considering this, Can you get fake tickets on StubHub? doth thee has't an update?? You're holding my money for 2 years??? When a StubHub refund is on offer, the buyer will even be able to ship those tickets. Purchased the tickets around $660, Listed them at $714 just to break even. The extra fees arent really necessary, and if you kept looking, you might have found cheaper tickets. I bought it for Sept 2020!!! Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. Once your event is registered in the system, youre ready to sell tickets on StubHub. They can fuck right off. European PhD: Less Respected Than U.S. PhD. . When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. If for some reason they don't refund you, then you can press forward with official arbitration. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. Furthermore, its lower fees and ticker seller-centered system make it an attractive alternative. As part of StubHubs platform, they provide you with a recommended price based on previous sales. Theyve only suspended them. Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. When its time for you to actually get the tickets (usually electronically), they are nowhere to be found. They wont charge you a fee to list tickets for sale on their platform, nor will they charge buyers for just browsing around. Many or all of the products here are from our partners that compensate us. But, because you tried to make a purchase, you get an email. Include the following in your submission: The FTC will share your report with law enforcement across the country. Should i cancel my card? Whatever the case Im glad to be done dealing with these clowns. Upload any evidence you have and provide your e-signature. Privacy policy. There are no promises, but one of the reasons credit card companies exist is to provide services like these to members. The auto repair labor rates vary by location, your vehicle's make and model, and even your engine type. For example, on the sale of a $100 ticket, the buyer would pay $110. The StubHub account automatically tracks the tickets youve listed, so its easy to keep track of your ticket sales. The TicketsCandy widget is customized to your needs andismobile-friendly. I lost my tickets. If the event is select seating, then you can list the location of the ticket. Sorry we couldn't be helpful. Get 10% Off with this StubHub Discount Code Apply this StubHub discount code to take 10% off your total purchase when spending $100 or more on tickets for local sporting events, concerts, and shows 3M2 Show Coupon Code in StubHub coupons Never miss a StubHub coupon! But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. STUBHUB APP FEATURES: FIND THE BEST EVENTS Search for events by category, your interests, or location Sports events: Baseball, basketball, soccer, hockey, motorsports, football and more MLB tickets NFL tickets NCAA tickets and more MANAGE YOUR TICKETS AND LISTINGS EASILY As event dates get closer, sellers may drop the price to recoup some of their money. Bruce Springsteen Either is possible (and other creative approaches might come up). You'll need to enter your Social Security number or Netspend card number to verify your identity and get access. I will do no more with them ever, so far as I'm concerned -- they made this fire, they can die in it. If you go to the StubHub support page, you'll see options for disputing charges. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. Through it all, Marketplace is here for you. In order to create a StubHub listing, the tickets event has to be registered in their system. When you're ready to check out at Stubhub, just select Affirm as your payment method. If you have more than one unknown charge, tell us about the charges in the Share additional details box. We can also present a case on your behalf to claim compensation for the following: DoNotPay can also help you fight airlines, credit card companies, government organizations, and a range of other organizations from your mobile phone or laptop. Is StubHub Fraud Department Giving You the Run-Around? Click or tap 'Click to view Buyer info.' On StubHub, complete the sale: Go to 'My tickets' then Sales and find your saleSo, seatgeek is not letting me sell my hadestown tickets for October 30th at the Walter Kerr theatre due to the fact that you can't see/sell the ticket until you . Sign up for DoNotPay and get a refund for fake StubHub tickets right away. 2023 Minnesota Public Radio. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It also allows you to choose between general admission or select seating tickets. email marketing software But these are unprecedented times.. But why is insulin so expensive in the first place? If you were scammed out of your hard-earned money, you can fight back. Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. sell tickets online for an event UPS delivered my tickets, but now I can't find them. Press J to jump to the feed. A quick search on Twitter yields dozens of accounts complaining that they have not received refunds for events that were canceled, or payouts for events that already happened. You can list your tickets on the website for free. The Ascent does not cover all offers on the market. Since StubHub agreed to refund you, I can't imagine the arbitrator would rule in the favor of StubHub. Its unfortunate, but it definitely happens. StubHub has its own system and methods they use to sort through claims of scams or bad behavior on the site. Accepted payment methods. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. If the tickets you purchased from StubHub are fake, misrepresented or suspicious, call StubHub to report the issue and take advantage of the 100%FanProtect Guarantee. StubHub is a great source for concert and sporting event tickets. To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. zoo ticketing, Tips for Choosing the Best Event Ticketing Software. How to contact the seller. At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. This might be the most common scam on StubHub. inflation Jonas Brothers Can I set an alert? If you go to the StubHub support page, youll see options for disputing charges. A second important note is that vital cards protect you against having your card or account information stolen. He immediately requested a refund. Sometimes a deal is too good to be true. Checking vs. Savings Account: Which Should You Pick? DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. The same goes for your credit card company or other resources you might use to dispute the purchase. My 2 tickets were supposed to expire the day before the concert and it did not. Here's what you need to know. But in either scenario, it pays to explore other options, too. They are literally doing the same thing to me. Musicians can get sick and sporting events can get canceled. "It is free to list tickets for sale, and to search for tickets to buy on StubHub. Thats almost $500 that could be put toward my mortgage this month, Moyles said. data If they rule against you or cant help, then you can still try the methods listed below. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. 3. TicketsCandys support team also handles the maintenance for you. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. Let us email you when fresh coupons are found. The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. StubHub owed him $111.36. On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. The minimum charge per ticket is $6.99 and the maximum charge is $575. that's more than 100% of the listing. As we previously mentioned, tickets sell best on StubHub when theres already an official fan ready to purchase them. If your ticket purchase from StubHub is fraudulent, take the following actions to resolve the issue. [4] In 2007, StubHub was acquired by eBay for $310 million. You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. If you cancel and they cant charge you for the cancellation. The Jonas Brothers Are Coming to Broadway in 2023! The first is that you are searching for tickets on the real StubHub site. DoNotPay makes it easier to get compensation for ticket fraud. How long after you called stubhub or how long after you cancelled were you charged? For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. That means all of those remaining or yet-to-be-played games hang in limbo. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. Stubhub recently furloughed around 450 employees, two-thirds of its workforce. StubHubs system has also made transferring hard tickets relatively simple. StubHub charges a fee when fans buy and sell tickets on our site, There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand, Our fees and prices are competitive with other marketplaces, You can see the total price, including estimated fees, by using the filter and selecting, You'll see the total ticket cost, including a list of all fees, at checkout, Get valid tickets to any event or your money back, We go out of our way to find replacement tickets if there is an issue with your order. They just did it to me. The Selfie Museum Trend: Should You Open One? But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. Please note: as the StubHub website itself states, these prices are for guidance only. You see that, so you jump in and try to buy these good tickets. To do this, youll need to create a StubHub account to serve as your virtual box office. Only the financial institutions have that capability. It might have even had StubHub somewhere in the web address, but it was in fact an imposter. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. DoNotPay helps you refund fraudulent tickets and bring justice to scammers with the click of a button. StubHub charged me $840 cancellation fee. So, you follow the link they gave you, and you make a purchase. Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. 1. If your event isnt registered in StubHubs system, youll have to add it. They do have several card policies and terms and conditions. Your credit card issuer has up to 90 days to resolve the dispute. Meaning that your customers pay for your ticketing platform, not you. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. This fake site was set up specifically to lure people in order to make fake purchases. DoNotPay is the world's first robot lawyer. That might sound too good to be true but trust us, it is not. If your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event or the option of a cash refund. Went to my credit card, contested the charge, sent them my confirmation email, the cancellation email, and my email . If your tickets don't sell, you won't be charged. Transaction date. Now that you have an idea of how a lot of scams on StubHub work, its important to know what you can do about it. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. Ultimately, the experience will be similar. Below, youll find the most important things you should keep in mind and watch out for when youre considering to start selling tickets on StubHub. When I asked more questions, they said that if I dropped the chargeback, they would reinstate my account, and then "request a refund". Eli Lilly announced a cap on insulin costs. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Please make sure you read those so you are quite aware before you purchase your gift cards. Published on Aug. 24, 2022. This is useful, Im considering canceling. From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. Join us for a free, virtual event for International Women's Day on March 8! There are two primary ways this breaks down. zoo We can help you with other tasks and issues as well: DoNotPaycan assist you with any issue or concern, so let us help today! So, you can contact the credit card company and explain the situation. StubHub notes it was the first to offer the 120% credit for canceled purchases. A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. Hey OP, in this boat right now with tickets that would cost me $1600 charge!! StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. You may also be contacted for additional details. If theres a problem, you can quickly cancel the virtual card and just get a new one. While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. Has anyone else received this email? If you're using thewrong credit or debit card, it could be costing you serious money. As the event holder, their services are completely free for you to use. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. The most common scams are covered in detail below. Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). Labor: 1.0. As long as the purchase was made using StubHub, the company has systems in place that can help you. Whenever that might be. ticket sales They will try to get a replacement for the fake ticket(s) on behalf of the buyer. Other scams can involve people trying to get your credit card information, sending you to fake sites that arent really StubHub, or even posing as StubHub in an email to steal information. We won't stop until you are fully refunded. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. But people want their cash back now. The seller would net $85." You can avoid a lot of problems by using virtual cards. Also, you need to make sure that you have tickets that are transferable. Code 22507 to Chase. Help us improve this article with your feedback. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. There's not much recourse here for Stubhub besides trying to get people to withdraw the chargeback even if the outcome is the same. No reponse.We will regularly send you emails with offers regarding our services. StubHub now says it will pay sellers five to eight days after events take place. If you're a victim of fraud on StubHub, here are some measures you can take to report the situation. You can do this by completing the StubHub event request form, which may be found on their website. When you bid, you can get an authorization on your credit card for $1. Many people dispute credit card charges for services not rendered. As you might expect, StubHub charges a fee for its services. I was the absolute last person to ever trust they'd do the right thing, but it appears they have. Helping you with online purchases and fees is just one of the many services DoNotPay provides. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. Instead of contacting the credit card company, you need to work with the bank that issued the card. Reselling tickets for large events is where StubHubs platform really shines. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. Its no longer giving refunds, just coupons. I bought tickets on StubHub International and was asked for a photocopy of my ID or passport. Marketplace is a division of MPR's 501 (c)(3). Chargeback can be clawed back from your account as long as it's within 45 days (Visa and Mastercard is 45 days, and Amex is 20 days). event planning The last scam is actually the hardest to deal with. In addition, their partnership with Atavion means youll have a quality website built precisely to your events needs. Madonna This system updates in real time, so you can accurately gauge how prices are fluctuating. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. (2023) Affiliate Disclosure. StubHub handles the actual communication between buyer and seller. I still will never use them ever again, but I'd recommend this route. Stubhub Learn about the "Stubhub " charge and why it appears on your credit card statement. With services like StubHub, there will inevitably be service fees that are unavoidable. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. They are just trying to get $ where they can. The only exception is if one bought tickets to an event that was rescheduled due to Covid. I also sent the dispute letter to their legal department. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. Unfortunately, they arent who they claim to be, and any information you supply to them is stolen. The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. How Much Does Home Ownership Really Cost? Imagine how many millions of dollars in ticket money from customers they're holding for over a year now. A: You . The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction.
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