The full amount of your top up is credited towards your journeys. Current average journey time 5 min 10 secs . Finish Date: June 2016 . - The discount is only available to class 1 vehicles, i.e. Find out more. Once your application has been verified and eligibility approved, your account will automatically charge you the discounted rate. If your bank sort code or account number has changed you will need to complete a new Direct Debit Mandate and either post this to us at Merseytravel, PO BOX 1976, Liverpool L69 3HN or hand this in to your nearest Merseytravel Centre. Last updated. Commuter Services depart each weekday morning and evening and operate between 07:20 – 09:50am and 5pm - 6:50pm. It may be that it has come to the end of its life and needs to be replaced. I have no documents confirming my residency, am I still able to apply? I use a hire car on a regular basis, am I able to apply for the residents' discount? Take your supporting documents to a Merseytravel Centre or post them to: Liverpool Lime Street is currently closed to the public due to a security threat. These payments are fixed and the penalties incurred by paying them off early would make the debt more expensive, so would be a false economy. Birkenhead Park & Ride. Start Date: March 2016. Through the Queensway (Birkenhead) Tunnel, they are not allowed between the hours of 6am to 8pm, Monday to Friday, 7am to 8pm on Saturday and 8am to 9pm on Sunday. Do I need to attend court? Until you can do this, we cannot offer you discounted tolls. Please email tag@merseytravel.gov.uk giving your Fast Tag account number and details of the change. Merseytravel works in partnership with central, regional and local government, the Local Enterprise Partnership, public transport operators, other passenger transport executives, community groups, the business community and member of the public. If you wish to change your nominated vehicle please call 0151 330 1004. What if I change address or my Fast Tag is registered to the wrong address? 18/01/2021 19:40:05. Why this number ? Mersey Tunnels Fast Tag top up and account queries. Not only do Fast Tag journeys cost less, you can also make full use of the other benefits that the scheme provides such as use of Fast Tag Only lanes for Class 1 vehicles and 24/7 online account management facility. This additional service is to help passengers cross the river during the current restrictions. You will need to top up your account each month. Morning route from: Townfield Lane/Talbot Road via Townfield Lane, Noctorum Avenue, Upton Road, Warren Drive, Fender Way, Bidston Village Road, Hoylake Road, St James Road, … • your V5C vehicle registration form – showing the vehicle is registered to your address. The documents you should then supply are: The discount is allocated to your account. All the answers can be found in this edition of Merseytravel News. 07833 664584. Your application may take a little longer to process as a result. What happens if I register but forget my Fast Tag? What if I am already a Fast Tag account holder - will I automatically receive the discount? The scheme allows you to plan your expenditure and budget. Client: Merseytravel. This is the smart way to cross the Mersey even if you only make two or three journeys a week. If a Fast Tag is damaged and cannot be used there will be a non-refundable charge. Our staff will be able to help you over the telephone, between 8am and 8pm, Monday to Friday. Please log in below using your account number and password. or You must use the same email account that you registered to the Fast Tag account for security reasons. However, you must also provide a copy of the other documents as requested. or Our telephone number is 0151 330 1004. Merseytravel is responsible for making good any damage to your property directly caused by us under this Agreement which arises from our default or negligence; However Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel. Pier Head terminal . Church Road, Birkenhead, Wirral, Merseyside, CH42 0LQ (0151) 514 2888. For all other enquiries please email ask@merseytravel.gov.uk. If you change address you will have to provide your new details and prove eligibility for the discount. Closing date is 28 November 2008. The main station building sits at street level, over the lines which are in a cutting. a car or small van** Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. The core of the network is formed by two dedicated electrified lines known as the Northern Line and the Wirral Line, which run underground in central Liverpool and Birkenhead. Face coverings must be worn at all times on the ferry and in the terminals. Fit the tag into the holder and peel off the backing paper. Queensway Tunnel Liverpool Birkenhead. Send your entry to Merseytravel News Competition, 24 Hatton Garden, Liverpool L3 2AN. You should notify Merseytravel of any change to your address or personal information. If you change your vehicle then as long as it is the same vehicle class as your last vehicle, then it is a case of simply transferring your Fast Tag from your old vehicle into your new one, and it will continue to work and be linked to your account. The simple answer is "No", the toll rate is not liable to VAT and therefore receipts are not issued to customers. • your current council tax bill, or a utility bill with your name and address dated within the last 3 months From Monday 18 January 2021, some local rail services will be operating to reduced timetables. You cannot carry forward any journeys left in your account on 31st March and they will be cancelled. A replacement tag can only be issued once a £10 replacement fee is paid by you – this can be taken from your Fast Tag account funds if you prefer. Your account must then always be maintained in credit to use the Tag and you can arrange this through regular monthly direct debits or payments via a debit or credit card online. These instructions must be followed correctly and if it is not fitted correctly it may not operate. From Monday 18 January 2021, some local rail services will be operating to reduced timetables. Merseytravel is not in a position to advise whether or not you should attend court. All services will sail from Pier Head and Woodside terminals from Monday 4 January, whilst Seacombe is closed for major refurbishment work. No. A replacement tag can only be issued once a £10 replacement fee is paid by you – this can be taken from your Fast Tag account funds if you prefer. - be the holder of a valid and current UK drivers license However, if this is not possible for any reason, then you will be prompted to supply a range of documents online to verify your eligibility. All commercial trips, or trips for a business, through the Mersey Tunnels must be declared and paid for via cash or a separate business Fast Tag. Please check the following: For the Kingsway (Wallasey) Tunnel, the maximum permitted gross vehicle weight is 38 tonnes. We aim to have normal service resumed as swiftly as possible. Therefore, if you hire a car and use it for personal reasons, not business, you are able to apply for a Fast Tag account and receive discounted tolls. Public Transport. Merseytravel's Journey Planner is a quick tool to help you find a range of travel options, times and maps. Yes, it is a condition of issue that is strictly monitored. You can apply for free travel through the Mersey Tunnels if: 08.30-18.00 Monday to Saturday 10.00-17.00 Sunday Accidents and emergencies do sometimes occur and, in these instances, we reserve the right to close the tunnel at any time without notice. Birkenhead CH41 6DU. We are sorry for any inconvenience caused. What happens if my Fast Tag is lost or stolen? Merseytravel Journey Planner Text-only version. The simple answer is "Yes", it is your money and you may request a refund at any time. • Have you checked that you have fitted your Fast Tag correctly in accordance with the installation instructions? This service is produced by Kompass. We will send you your account details by post. Our online application process, or address change, will automatically verify your residency. What is the Mersey Tunnel's Residents Discount Scheme? If your vehicle has a sloping windscreen the tag must be fitted above or behind the rear view mirror. Councillor Robinson revealed in an interview in 2017 that passenger use on the line had increased 75% over the previous decade but electrification was still a long-term aspiration. No, we will add your new allowance to your Fast Tag automatically on 1st April each year and so you should keep your Fast Tag and continue to use it. Both Mersey Tunnels are open 24 hours a day, 364 days a year (on Christmas Day only Kingsway (Wallasey) Tunnel is open). To find out opening times, phone us on 0151 330 1000 . Registering for a Fast Tag account with Mersey Tunnels is free. Birkenhead Central Station Interchange Information February 2015 Rail replacement services towards Hooton operate from this stop. As soon as you report the loss or theft, then you will no longer be liable for journeys made using that Tag. You will be asked to choose one of four possible dates for collection of your Direct Debit and usually we will collect on that date. Merseytravel, PO Box 1976, Liverpool L69 3HN or ask us a question using our online get in touch form. Residents can apply online via our website. - be the registered keeper according to the DVLA of a vehicle registered in the same area. Mersey Ferries, Victoria Place, Seacombe, Wallasey, Wirral CH44 6QY Find more information and prices on our Current Service Information page. and Ended Planned Tunnel Closures. What do I need to qualify for concessionary travel? You are here: Home / Projects / Birkenhead Park & Ride. Or you can visit a Merseytravel Centre. I only have a an old-style (non photo) driving licence. There are a number of bus routes that serve The Birkenhead Park School through various companies and managed by Merseytravel. Lines are open 8am to 8pm, Monday to Friday for general enquiries. When you apply for your Fast Tag online you will set up an account. Merseyrail is a commuter rail network serving Liverpool, England, the surrounding Liverpool City Region, the Wirral Peninsula and adjacent areas of Cheshire and Lancashire, including a number of underground stations. Cleveland Business Park, 363, Cleveland Street Birkenhead … If it is not fitted correctly it may not operate the barrier when you approach the toll lane . How do I manage my Fast Tag account online? Fast Tags are free of charge if you have an account. Please note, the time limits during a Sunday are only operational between 1st April and 30th September inclusive. What if we have multiple cars in our household? Please ensure the Fast Tag is removed from the hire car when you have finished using it or you will be charged for journeys that you have not made. Mersey Ferries queries, bookings and timetable information. For a vehicle with a vertical windscreen the tag must be fitted to the centre of the windscreen at its lowest point. If you do not register and have a Fast Tag account, proving eligibility then the full cash toll rate will apply. Plan your journey using our journey planner to find the nearest stations, train times and ticket prices Please ensure that you have your tag fitted to your vehicle to ensure that you register your journey and benefit from the discounted toll rate. St Michaels railway station is a railway station in St Michael's Hamlet, Liverpool, England, on the Northern Line of the Merseyrail suburban system. Fast Tag can be used for all classes of vehicle and you can check how much you spend and keep a track of journeys you have made with 24/7 online account management. Kwikshift Removals . 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